Here are the typical questions we get asked, feel free to call us with others (416) 333-2999
NO, we provide a discrete service, no marked vehicles, no orange jump suits or sirens blazing, plain brown wrapper service. We will show up in a clean truck, wear a collared shirt with a small “The Mold Guy” logo so you know who we are, but that’s all.
Clearance tests can be ordered after remediation, they are air samples taken after we complete our mold removal project to ensure we have done our job properly.
No. However, we do provide individual contractors who perform minor to major reconstruction services. If you absolutely require a turnkey solution, we will provide you with one.
Sometimes they do, and on the rare occasion everything turns out fine. However, when things go wrong, they usually go very wrong. Contractors aren’t trained in proper mold removal procedures and risk cross contamination throughout the premises. Hire someone who is trained in the mold removal field.
This may be mold but in most cases, it is just ‘efflorescence’-salt leaching from the concrete or brick. Usually a sign that the waterproofing around the foundation is beginning to fail. Call us and we can inspect and advise you further.
This discoloration is likely mold, but may just be staining. Many cold cellars or cantinas often have poor ventilation and high humidity.
Typically it can be traced to one or more of the following issues:
We do remove mold in attics – and we do it quickly with a newly adopted process that is efficient and cost effective!
Visually it is hard to determine whether your mold is toxigenic, pathogenic, or allergenic without having air & mold samples taken and tested by an accredited lab. In any case, it’s wise to get it removed as soon as possible.
Everyone reacts differently to mold. Often, occupants of homes and business’ are suffering from numerous symptoms commonly associated with or caused by indoor mold growth. They try to overcome the issue by focusing on lifestyle or medication, but do not realize that the issue is in the indoor air they are breathing. People may suffer from allergies, asthma, colds and sinus infections, sneezing, flu symptoms, disorders, rashes, and memory loss to name a few.
In a lot of cases the mold is visible. Sometimes there is a musty or earthy odor. If you don’t see it but don’t feel well in certain areas of your home or business you may have a hidden mold problem.
EXCELLENT Based on 236 reviews Posted on Kimberly-Ann SkoryTrustindex verifies that the original source of the review is Google. Highly recommend! We had a very small amount of water damage and the process was quick and painless. Matt did our inspection and gave us the quote. He explained the whole process and answered all my questions and concerns. The crew who came to do the removal was very professional. The removal process was done in about 2.5 hours. Hopefully we won't need this service again but if we do I'll be coming back for sure.Posted on Kenneth CoelhoTrustindex verifies that the original source of the review is Google. Professionals from beginning to end. Also provided great support after the job was done in discussing details with buyers of my home. Highly recommend.Posted on KatTrustindex verifies that the original source of the review is Google. We experienced issues with our attic on New Year’s Eve. We contacted this company and dealt directly with Kay. She was amazing. So prompt and efficient. She had scheduled an inspector so quickly even given that it was a holiday. Matt, the inspector, came. He was so knowledgeable. He took his time explaining everything to us. The mold we had in our attic needed treated and given all the information and attention given from this company, they scheduled mold removal services for just after New Year’s Day. The cleaning service was excellent as well. I can’t say enough good things about this company, the people who work for them and the services they provide. Highly recommend.Posted on Mike MoussallemTrustindex verifies that the original source of the review is Google. What a great customer experience. These folks are truly experts in their field. Kay was knowledgeable and truly helped educate us. Matt showed up incredibly quickly and did a great job thoroughly evaluating the situation. Thank you so much, and very much appreciated 👍.Posted on James Di PedeTrustindex verifies that the original source of the review is Google. Great communication, did the work professionally and cleanly. Answered our questions and gave guidance for future options. Would highly recommend.Posted on Destiny MateusTrustindex verifies that the original source of the review is Google. I had an inspection done by Matt, and the process was great from start to finish. He was extremely knowledgeable, thorough, and very informative. He took the time to explain everything clearly and made sure I understood how many of the issues I have been experiencing can be prevented or avoided moving forward. He also gave great advice and suggestions, which I truly appreciated. One thing that stood out to me was how detailed he was. He didn’t just look around the room, but he actually checked every area carefully to make sure nothing was missed. After a very frustrating experience with a previous inspector, this was such a relief. Matt made the process so much easier and gave me a lot of clarity and peace of mind. I highly recommend The Mold Guy to anyone needing an honest, detailed, and professional mold assessment. Truly exceptional service!Posted on Mostafa DaudTrustindex verifies that the original source of the review is Google. I reached out to "the mold guy" through their website, left my information, and within hours received a call from a incredibly helpful representative. She asked all the right questions, was very understanding, and seamlessly booked an appointment that fit perfectly with my schedule. The day of the inspection, Matt arrived right on time. He was fantastic! He conducted a thorough inspection and expertly explained the root cause of the issue. He patiently guided me through the necessary steps for remediation and what needed to be done to prevent future problems. The entire experience was professional, informative, and stress-free. Definitely an A+ experience from my end. Highly recommend their services!Posted on Abby AnkersTrustindex verifies that the original source of the review is Google. Great experience with this company! Kay was absolutely incredible to work with. She was so kind, professional, and knowledgeable. Everyone on the team was great, very thorough, and incredibly communicative from start to finish. Thank you to Phil as well for going above and beyond with updates and explanations throughout the entire process. His communication was exceptional and truly appreciated.Posted on Mark L. DavisTrustindex verifies that the original source of the review is Google. Fantastic Service! They were able to provide service within 24 hours, were polite and courteous and took complete care of the entire issue. Appreciated the extra tips provided too. Thanks "Mold Guy"!!Posted on Shirin OskooeiTrustindex verifies that the original source of the review is Google. I hired this company for my new place to see if there are any problems. The technician, Matt, was very professional and did all the testing. He was very nice to call me and explain the results. The company always very responsive and explains everything and answers questions.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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